Terms & Conditions

Terms and Conditions

1. Introduction:

These terms and conditions ("Terms") govern the users ("user" or "you") use of the Carlo Delicatessen website ("Website") and any order which you place through the Website, and apply to all Website visits and all transactions conducted through the Website.

2. Website Use:

The Website provides an online shopping platform where users can purchase delicatessen products. Users must be at least 18 years old or visiting under the supervision of an adult or guardian to use the Website.

3. User Registration:

To make a purchase on the Website, you must first register to set up an account with us by completing the registration form on the Website. In order to register an account, you must provide personal information and details, including a valid email address.

4. Product Information:

All product information provided on the Website is intended to be as accurate as possible. However, we do not warrant that product descriptions or other content of the Website are accurate, complete, reliable, current, or error-free.

5. Pricing and Payment:

Prices for products are described on our Website and are incorporated into these Terms by reference. Prices and products may change at Carlo Delicatessen's discretion. Payment for all products must be by credit or debit card. We accept payment with Visa, MasterCard, and American Express.

6. Delivery:

Carlo Delicatessen will make every effort to deliver your order within the estimated delivery times provided at checkout. However, we cannot guarantee that orders will be delivered within these time frames.

7. Returns and Refunds:

Please refer to our Return Policy for information about returning products purchased from our Website and obtaining refunds.

8. Intellectual Property:

The Website and all its contents are owned by Carlo Delicatessen and are protected by copyright, trademarks, patents, and other intellectual property rights.

9. Limitation of Liability:

Carlo Delicatessen shall not be liable for any damages of any kind arising from the use of the Website or from any information, content, materials, products or services included on or otherwise made available to you through the Website.

10. Privacy:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us, is available on the Website. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

11. Changes to Terms:

Carlo Delicatessen reserves the right to change or modify these Terms at any time without prior notice. Your continued use of the Website following the posting of changes will mean you accept those changes.

12. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

13. Contact:

If you have any questions about these Terms, please contact us at info@carlodeli.co.uk.

By using the Carlo Delicatessen website you agree to these terms and conditions.